Product help
Find fixes for the most common errors our users encounter
SQL Doc
SQL Monitor
- ★ SQL Monitor Licensing Issues
- ★ Installation, Upgrade and Maintenance Problems
- ★ Password or Active Directory Authentication Issues
- ★ 'External' Connection problems when adding SQL Servers for Monitoring
- ★ Problems with Metrics, Alerts, and Notifications
- ★ SQL Server Performance and Activity Monitoring Issues
SQL Source Control
- The target principal name is incorrect
- SQL Source Control can't access this database - Make sure the database is online and you have permission to access it
- Meanings of the colored dots in the SSMS Object Explorer for SQL Source Control
- Last Changed By column shows Unknown
- How to Link SQL Source Control to TFS
- How to link to an existing SVN repository
SQL Prompt
- ★ SQL Prompt tab reconnection doesn't work in SSMS 18
- SSMS native IntelliSense doesn't work after SQL Prompt trial expires
- Could not load file or assembly 'Microsoft.SqlServer.ConnectionInfo, Version=16.100.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies
- End of support for SSMS 2012 and 2014
- Overlapping SSMS query windows
- Installing/Activating SQL Prompt from the .msi File
SQL Backup
SQL Change Automation
- Couldn't connect to the database specified by the Target parameter: A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The certificate chain was issued by an
- Could not install SqlChangeAutomation from any registered PSRepository
- System.Exception: No match was found for the specified search criteria and module name 'SQLChangeAutomation'. Try Get-PSRepository to see all available registered module repositories
- error 5(Access is denied.) while attempting to open or create the physical file
- SQL Change Automation Installation freezes at 99%
- SQL Change Automation Powershell permissions
SQL Clone
- What resources are required for involved machines using SQL Clone
- SQL Clone performance experiences delays while running simple queries
- Changing the default location of SQL Clone files
- SQL Clone throws "Could not get list of clones" error due to Newtonsoft.Json.JsonSerializationException
- Silent Install Clone Agent
- SQL Clone Agent service failed to start in 00:45
Data Masker for SQL Server
SQL Compare/SQL Data Compare
- How to Create a Filter for Command Line Comparisons
- Error: Exiting since no license was found
- "No text is available" in SQL view
- Performance issues within SQL Data Compare
- Why comparison behaviour is different between the GUI and command line?
- Server Aliases not working when connecting with SQL Compare/SQL Data Compare
All products
- A connection was successfully established with the server, but then an error occurred during the login process.
- An error occurred during the pre-login handshake
- Historic Product and Bundle Changes for 2020
- SSMS plug-ins are missing from new SSMS install
- Setting logging levels from the registry editor