Client Logs

To open the folder where the log files are stored, click Locate Log Files. By default, log files are located in: %localappdata%\Red Gate\Logs

Service Logs 

C:\ProgramData\Red Gate\Shared Client\Log

Installer Logs

• Click 'cancel' on the error popup window
• Left click on the Redgate icon at the top left of the main installer window title bar
• Choose 'Open temporary file folders'
• Zip and send us the log files