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Installation / activation

Installation FAQs
Many installation failures can be due to two things that are worth check...
'Authentication timed out or cancelled' error when activating desktop tools
If you see this error when trying to activate a Redgate desktop tool, it...
IDP could not process the request error
If you get the 'Something went wrong while signing in. IDP could not pro...
Support & upgrades have expired for your product error
If you have a supported license but get the 'Support & upgrades have exp...
How to activate using offline permits
Most of our user-based tools support the use of offline permits to activ...
I can't find my Flyway license serial key
If you are using Flyway Teams or Flyway Enterprise, you may have noticed...
MSI returned failure code 1603: Fatal error during installation
If you get the error MSI returned failure code 1603: Fatal error during ...
Error: Quit applications, you need to quit the following applications before the installation can continue
If you see the error 'Quit applications, you need to quit the following ...
Error: No known good package found
If you come across the error 'No known good package found' when installi...
Finding installers for your Redgate tools
There are several ways to find the installers you need for your Redgate ...
SSMS 18.5 compatibility issue with add-on tools
We've encountered an incompatibility issue with the integration of our a...
Failed to get permit. No response from server
If you receive the error:  Take a look in your service log files to see...
'Failed to activate the license' on old tool versions
You run into the error 'Failed to activate the license' when attempting ...
Installing your Redgate tools on side by side versions of SSMS
You can run Redgate tools on side by side versions of SSMS on the same m...
Activating and deactivating Redgate tools
Activation in most of Redgate's desktop tools requires users to log in w...
Manual (Offline) Activation for user based tools - legacy licensing system
You can use manual activation to activate products when your computer do...
Moving a license to a different machine
There is no longer the need to deactivate your license to move it to ano...
Prompted to 'INSTALL FREE TRIAL' when upgrading
The below pop-up may be displayed when an upgrade for a new major versio...
Command Line activation
Before using any tool's Command Line Interfaces (CLIs), they must be aut...
Uninstalling Redgate products
To uninstall a Redgate product go to Control Panel, click Programs and F...