When logging into your tool, access tokens are valid for 5 minutes so if the system clock is more than 5 minutes out, you'll see this error:
Please can you sync your date/time on your machine to ensure it matches up with your servers/the internet.
Most Windows servers should Sync in the date/time section:
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- Installation FAQs
- Something went wrong! authentication errors
- Failed to fetch, decode or validate the licensing permit
- Single sign-on (SSO) for Redgate apps
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- Error: Sign in failed. The access token has expired.
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- Support & upgrades have expired for your product error
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