Server licensing

• ★ How to allocate your SQL Monitor licenses (versions 11.2.3 and later) 
• ★ How many SQL Monitor licenses do I need?
• SQL Monitor trial license is not working
• SQL Backup Licensing Guide
• Trial version showing after activating SQL Backup on a cluster
• SQL Monitor becomes unlicensed without warning

User Licensing

• ★ Licensing & Support FAQs
• ★ Prompted to 'INSTALL FREE TRIAL' when upgrading
• My tools have suddenly become unlicensed
• License support states explained
• Trial expired message on licensed product or after upgrade
• SQL Change Automation Licensing

See all 7 articles

Installation/Upgrading

• ★ SSMS 18.5 compatibility issue with add-on tools
• MSI returned failure code 1603: Fatal error during installation
• Error: Quit applications, you need to quit the following applications before the installation can continue
• Error: No known good package found
• Where to find Redgate tool installers
• Installing your Redgate tools on side by side versions of SSMS

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Managing Licenses

• ★ What does 'Device: (xxxx-xxxx-xxxx-xxxx)' mean?
• ★ How to request ownership of a license
• ★ Creating and managing your Redgate ID
• ★ Managing license users, owners & admins
• Finding your licenses in the customer portal
• How to contact Redgate support

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Activating/Deactivating/Moving License

• ★ Manual (Offline) Activation for user based tools
• Log in window spins
• Removing A User (Freeing Up A License/Entitlement)
• Out of entitlements when manually activating user tools
• Failed to get permit. No response from server
• 'Failed to activate the license' on old tool versions

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Client Service

• Error: Windows could not start the Redgate Client service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion.
• Redgate Client Service won't start
• Install fails because RedGateClient failed to start
• Unable to connect to the Redgate Client Service