Server licensing

• ★ How to activate your SQL Monitor licenses (versions 11.2.3 and later) RECOMMENDED
• ★ How many SQL Monitor licenses do I need?
• SQL Monitor - What does "License will expire in 'X' days. You need to buy or allocate licenses to SQL Monitor installation" mean?
• SQL Backup Licensing Guide
• Trial version showing after activating SQL Backup on a cluster
• SQL Monitor becomes unlicensed without warning

User Licensing

• ★ Licensing & Support FAQs
• ★ Prompted to 'INSTALL FREE TRIAL' when upgrading
• My tools have suddenly become unlicensed
• License support states explained
• Trial expired message on licensed product or after upgrade
• SQL Change Automation Licensing

See all 7 articles

Installation/Upgrading

• ★ SSMS 18.5 compatibility issue with add-on tools
• Stuck in continuous log in loop
• SQL Monitor has reverted to a trial after upgrading to version 12
• MSI returned failure code 1603: Fatal error during installation
• Error: Quit applications, you need to quit the following applications before the installation can continue
• Error: No known good package found

See all 14 articles

Managing Licenses

• ★ What does 'Device: xxxx-xxxx-xxxx-xxxx' mean?
• ★ How to request ownership of a license
• ★ Create and manage your Redgate ID
• ★ Managing license users, owners & admins
• Finding your licenses in the customer portal
• How to contact Redgate support

See all 11 articles

Activating/Deactivating/Moving License

• ★ Manual (Offline) Activation for user based tools
• Activating a SQL Monitor trial license
• Log in window spins
• Removing A User (Freeing Up A License/Entitlement)
• Out of entitlements when manually activating user tools
• Failed to get permit. No response from server

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Client Service

• Error: Windows could not start the Redgate Client service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion.
• Redgate Client Service fails to start
• Unable to connect to the Redgate Client Service