Licensing

• ★ Licensing & Support FAQs
• ★ SQL Monitor licensing guide
• ★ Prompted to 'INSTALL FREE TRIAL' when upgrading
• Trial expiry message on licensed product or after upgrade
• Trial version showing after activating SQL Backup on a cluster
• SQL Monitor becomes unlicensed without warning

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Installation/Upgrading

• Installing your Redgate tools on side by side versions of SSMS
• Logging in with your Redgate ID when activating a license
• Locating log files
• Installation FAQs
• Finding installers for your Tools
• SQL Prompt doesn't appear in Visual Studio after upgrade

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Managing Licenses

• ★ Managing your Redgate licenses
• ★ What does 'Not logged in (xxxx-xxxx-xxxx-xxxx)' mean?
• ★ How to request ownership of a license
• ★ Managing your Redgate ID
• ★ Managing license users, owners & admins
• How to change a license owner

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Activating/Deactivating/Moving License

• ★ Removing a user (freeing up a license/entitlement)
• ★ Manual Activation
• Failed to get permit. No response from server
• 'Failed to activate the license' on old tool versions
• Moving a license to a different machine
• Upgrading SQL Monitor

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Client Service

• ★ Unable to connect to the Redgate Client Service