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Licensing help

Get answers to questions about licensing, serial keys, activations and more

SSO
SSO login failed: Your e-mail address domain didn't match your organization's domain
How to move subscriptions to the organization
Automatic License Provisioning for Redgate Apps

Installation / activation
Installation FAQs
SQL Prompt requires the SSMS 22 'Import Settings' flow to be completed
Something went wrong! authentication errors
Failed to fetch, decode or validate the licensing permit
Single sign-on (SSO) for Redgate apps
You have not been assigned a license for this tool error
See all 23 articles

Redgate Client Service
Redgate Client Service fails to start
Unable to connect to the Redgate Client Service

Redgate Monitor licensing
Activating your Redgate Monitor Enterprise trial license
Redgate Monitor - What does "License will expire in 'X' days. You need to buy or allocate licenses to Redgate Monitor installation" mean?
Redgate Monitor has reverted to a trial after upgrading to version 12
Redgate Monitor offline activation
How to activate your Redgate Monitor licenses
How many Redgate Monitor licenses do I need?
See all 7 articles

Entitlements
License allocation showing as 0 or incorrect in Redgate Monitor
All Entitlements Claimed error when activating a license for a Desktop (Client) tool
SQL Backup Licensing Guide

License management / customer portal
How to migrate from serial numbers to user account login
Create and manage your Redgate ID
How to view my support tickets
Can't activate serial key - legacy activation method (the serial is not valid for this product)
Managing license users, admins and owners
Trial Expired message on licensed product or after upgrade
See all 20 articles