Licensing

• ★ Licensing & Support FAQs
• ★ SQL Monitor Licensing Guide
• ★ Prompted to 'INSTALL FREE TRIAL' when upgrading
• SQL Backup Licensing Guide
• Trial expiry message on licensed product or after upgrade
• Trial version showing after activating SQL Backup on a cluster

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Installation/Upgrading

• ★ SSMS 18.5 compatibility issue with add-on tools
• Installing your Redgate tools on side by side versions of SSMS
• Logging in with your Redgate ID when activating a license
• Locating log files
• Installation FAQs
• Finding installers for your Tools

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Managing Licenses

• ★ What does 'Not logged in (xxxx-xxxx-xxxx-xxxx)' mean?
• ★ How to request ownership of a license
• ★ Managing your Redgate ID
• ★ Managing license users, owners & admins
• Removing A User (Freeing Up A License/Entitlement)
• How to change a license owner

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Activating/Deactivating/Moving License

• ★ Manual Activation
• Failed to get permit. No response from server
• 'Failed to activate the license' on old tool versions
• Moving a license to a different machine
• Upgrading SQL Monitor
• Command Line Activation/Deactivation

Client Service

• ★ Unable to connect to the Redgate Client Service
• Install fails because RedGateClient failed to start