Something went wrong! authentication errors Something went wrong! authentication errors

Something went wrong! authentication errors

This error means your Redgate tools can’t verify your license because the authentication process failed. It usually happens when your login session has expired, there’s a network issue such as a firewall or proxy blocking access or you’re using an offline activation permit that has expired. 

Usually a refresh fixes it, but if the problem persists please try these steps:

  1. Close SSMS
  2. Navigate to your licensing folder
  3. C:\Users\<your username>\AppData\Roaming\Red Gate\Licensing\Bundle-rg-tbe\<random UUID> or %APPDATA%\Red Gate\Licensing
     
    E.g.: C:\Users\My.Name\AppData\Roaming\Red Gate\Licensing\Bundle-rg-tbe\564n2a28vq3wyuphgmaa41ijfat28pvtmzc5zwcvb60iwgc853
  4. Delete the Permits and Tokens folders:
     
  5. Relaunch SSMS and set a new offline permit.

Related articles:

Licensing & update URLs to add to your AllowList in firewall

You have not been assigned a license for this tool error