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An error has occurred in the script on this page
You're seeing the error message "An error has occurred in the script on this page".Here's some steps you can try to resolve it: Open the tool Using Chrome/Edge, navigate to http://localhost:22221/r...
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Failed to fetch, decode or validate the licensing permit
You run into this error when activating your license:Ensure that all the endpoints in this article are added to your AllowList:Licensing & update URLs to add to your AllowList in firewall
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How to view my support tickets
To view your support ticket history, log in to the Redgate support site and click on 'Sign in'.https://productsupport.red-gate.com/hc/en-usLog in with your Redgate ID:Click on the account icon > Re...
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SQL History is greyed out
After upgrading SQL Prompt you may find that SQL History and Intellisense appear to be disabled. To fix this, on the SQL Prompt menu click on SQL Prompt > Manage my license > and sign in with your ...
Edited 1 follower 0 comments -4 votes
Single sign-on (SSO) for Redgate apps
Single sign-on (SSO) allows users of Redgate apps to authenticate using their organization's identity provider, removing the need for them to use a Redgate ID and password.SSO removes the need for ...
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SQL Prompt missing from toolbar after installation
Go to Extensions > Customize Menu > Extensions Menu > and uncheck both SQL Prompt options, then Save and Restart. SQL Prompt should then show in the toolbar. 
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Add SQL History to a shared folder
Following these steps will enable you to relocate the SQL History file to a shared folder.1. Open regedit2. Go to Computer\HKEY_CURRENT_USER\Software\Red Gate\SQL Prompt 10\3. Add a string value wi...
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You have not been assigned a license for this tool error
If you encounter this error while trying to use your tools, it could be caused by several factors. 1. You don't have a license for the tool assigned to your account. You'll need to ask the license...
Edited 3 followers 0 comments -35 votes
Error: Something went wrong while signing in. Authentication failed.
You get the error 'Something went wrong while signing in. Authentication failed' when signing in to your license. To fix this problem, add http://identityprovider.red-gate.com/ to your firewall Al...
Edited 1 follower 0 comments -14 votes
Error: Sign in failed. The access token has expired.
When logging into your tool, access tokens are valid for 5 minutes so if the system clock is more than 5 minutes out, you'll see this error: Please can you sync your date/time on your machine to e...
Edited 1 follower 0 comments -2 votes