Activity overview
Latest activity by Vic
Requesting copy invoices or changing your invoice details
If you would like a copy of a previous invoice or you need to update any of the details on your invoices, our Invoicing & Payments team can help.This includes changes to your:
Company name
Email d...
Sign-in errors when activating
If you're seeing an error during sign-in or activation, it's usually down to one of a few root causes: your system clock being out of sync, a firewall or proxy blocking Redgate's identity provider,...
Login fails with 'Sorry, your login failed' error (SSO)
If you're unable to log in, this is likely due to conditional access policies in Entra.Start by checking your client secret. If you haven't set one up yet, or if the existing one has expired, you c...
Hi Ed Carden SQL Doc is a desktop application that installs locally on your machine, alongside SSMS, and connects to SQL Server the same way SSMS does. Nothing needs to be installed on the server side. / comments
Official comment
Hi Ed Carden SQL Doc is a desktop application that installs locally on your machine, alongside SSMS, and connects to SQL Server the same way SSMS does. Nothing needs to be installed on the server s...
Hi Richard The exact steps to follow will depend on your server configuration and any additional spam protection software your organization has in place so you may need to liaise with your IT team will need to do this. / comments
Hi RichardThe exact steps to follow will depend on your server configuration and any additional spam protection software your organization has in place so you may need to liaise with your IT team w...
Hi Richard Please can you ensure that this endpoint is unblocked on your end? *.redgate-platform.com To be more specific, it would be api.prod.prompt.redgate-platform.com that needs to be unblocked. This is documented in this article under What external services are accessed by Redgate AI features? https://documentation.red-gate.com/sp/sql-prompt-ai/sql-prompt-ai-faq / comments
Official comment
Hi RichardPlease can you ensure that this endpoint is unblocked on your end?*.redgate-platform.com To be more specific, it would be api.prod.prompt.redgate-platform.com that needs to be unblocked. ...
Hi Erminio Fabris If some of your features are unavailable, you may just need to log in to the tool. Please click on Manage License, and log in with your Redgate ID. / comments
Official comment
Hi Erminio Fabris If some of your features are unavailable, you may just need to log in to the tool. Please click on Manage License, and log in with your Redgate ID.
Hi Phil M. Francesc Reyes There's a workaround here: https://documentation.red-gate.com/sp11/troubleshooting/common-issues/sql-prompt-update-notification-may-display-an-older-installer-version And you can find all the latest installers here: https://download.red-gate.com/checkforupdates/ / comments
Official comment
Hi Phil M. Francesc Reyes There's a workaround here:https://documentation.red-gate.com/sp11/troubleshooting/common-issues/sql-prompt-update-notification-may-display-an-older-installer-version And y...
Hi Cesar Martinez Your subscription license has expired because the renewal invoice wasn't paid. I've passed your renewal request along to our sales team, and someone will be in touch with you shortly to assist. / comments
Official comment
Hi Cesar Martinez Your subscription license has expired because the renewal invoice wasn't paid. I've passed your renewal request along to our sales team, and someone will be in touch with you shor...
Hi wsauer ReadyRoll was retired in June 2018 when it was replaced by SQL Change Automation, so there isn't a future deprecation date to share, that transition has already taken place. With your SQL Toolbelt license, you're entitled to use SQL Change Automation, which is the direct successor to ReadyRoll and carries the same core functionality forward. / comments
Hi wsauer ReadyRoll was retired in June 2018 when it was replaced by SQL Change Automation, so there isn't a future deprecation date to share, that transition has already taken place.With your SQL ...