We are aware of an ongoing issue for some users when trying to log in using their Redgate ID to activate Redgate's desktop tools. The most commonly affected tools are:
The login window, shown above, requires you to launch your browser. So far we have seen users experience a continuous loading/spinning web page when launching Brave or Chrome.
The workaround is to copy the URL from the browser which is spinning in a continuous loop, then launch Internet Explorer and paste the URL into the browser.
You should now see this login window and be able to continue: