Password or Active Directory Authentication issues

Redgate Monitor uses password authentication for Redgate Monitor users, by default, but ideally will be configured to authenticate via Active Directory, which allows the administrator to limit user access to individual monitored servers, or groups of servers. The Monitoring service can also use Active Directory accounts to connect to monitored servers.

This section addresses common authentication problems and provides additional resources for further guidance.

• Resetting your Redgate Monitor password
• Unable to access administrator account
• Can't log in to Redgate Monitor with Active Directory
• User or group doesn't exist
• Can't connect to Active Directory authentication service
• Incorrect service account credentials
• Disabling AD Authentication in Redgate Monitor

See also:

• Managing user roles
  Documentation page about managing the built-in Redgate Monitor user roles.
• Authenticating with Active Directory
  How to set Redgate Monitor to authenticate users with their Active Directory credentials.
• Viewing component information and log files
  The logs can be very revealing if you are having any connection or authentication problems.