If Redgate Monitor is configured to authenticate users with Active Directory, and you're locked out of your Active Directory administrator account, e.g. if the administrator leaves the company, you need to manually add a new administrator to the Redgate Monitor data repository.
For Redgate Monitor (14.0.0 or later):
https://documentation.red-gate.com/monitor/unable-to-access-administrator-account-239668904.html
For SQL Monitor versions 11.1.11 or later:
For SQL Monitor versions 11.1.10 or earlier:
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