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IDP error when activating
This article provides troubleshooting steps for the various IDP related errors you may run into when activating your license (error message wording may vary).
IDP failed to process the request. (An...
Support & upgrades have expired for your product error
If you have a supported license but get the 'Support & upgrades have expired for your product' error when you're trying to use your license, it could be that it just needs refreshing because the li...
How to activate using offline permits
Most of our user-based tools support the use of offline permits to activate network-restricted or air-gapped devices. Please note that some steps need to be performed on a device with internet acce...
How to migrate from serial numbers to user account login
In this article, we will provide the necessary steps to transition any existing serial allocations to user-based ones.
We are currently updating our licensing system across all of our products. Thi...
Flyway Desktop offline activation
The steps in this article walk you through the Flyway Desktop offline activation process.
Click on Manage offline license.
If you don't have a license assigned to you, you'll get this message and w...
SQL Search options greyed out
If you find that after launching SQL Search the options are greyed out there's probably a connection issue, usually when it's opened too soon after connecting to SQL Server.
Try the following step...
Configuring Metrics and Alerts in Redgate Monitor
Once you're up and running with Redgate Monitor, these Redgate University courses guide you through everything you need to know about configuring metrics and alerts, from how to set them up to more...
Getting started with Redgate Monitor
If you're new to Redgate Monitor, getting started is easy with these Redgate University courses covering how to install and configure your estate, the core components, understanding the global dash...
Error: Exiting since no license was found
You may see the "Exiting since no license was found" error if you are attempting to use one of Redgate's command line tools as part of an automated process.
To use the SQL Compare/SQL Data Compare ...
Setting logging levels from the registry editor
For some Redgate tools you can set the logging levels to verbose from the registry. This can be useful if you’re troubleshooting an issue that prevents the tool from opening.
Please note: the instr...