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Support & upgrades have expired for your product error
  1. Licensing help
  2. Installation / activation
If you have a supported license but get the 'Support & upgrades have expired for your product' error when you're trying to use your license, it could be that it just needs refreshing because the li...
Edited 2 followers 0 comments -2 votes
How to activate using offline permits
  1. Licensing help
  2. Installation / activation
Most of our user-based tools support the use of offline permits to activate network-restricted or air-gapped devices. Please note that some steps need to be performed on a device with internet acce...
Edited 5 followers 0 comments -15 votes
How to migrate from serial numbers to user account login
  1. Licensing help
  2. License management / customer portal
In this article, we will provide the necessary steps to transition any existing serial allocations to user-based ones. We are currently updating our licensing system across all of our products. Thi...
Edited 1 follower 0 comments -9 votes
Where to find help at Redgate
  1. Product help
  2. All products
Support If you've hit a licensing or technical issue with your Redgate tools, raise a ticket or contact support@red-gate.com. Sales If you are looking to purchase Redgate tools please contact sales...
Edited 1 follower 0 comments 0 votes
Flyway Desktop offline activation
  1. Product help
  2. Flyway Desktop
The steps in this article walk you through the Flyway Desktop offline activation process. Click on Manage offline license. If you don't have a license assigned to you, you'll get this message and w...
Edited 3 followers 0 comments -3 votes
SQL Search options greyed out
  1. Product help
  2. SQL Search
If you find that after launching SQL Search the options are greyed out there's probably a connection issue, usually when it's opened too soon after connecting to SQL Server. Try the following step...
Edited 1 follower 0 comments -14 votes
Configuring Metrics and Alerts in Redgate Monitor
  1. Product help
  2. Redgate Monitor
Once you're up and running with Redgate Monitor, these Redgate University courses guide you through everything you need to know about configuring metrics and alerts, from how to set them up to more...
Edited 1 follower 0 comments 0 votes
Getting started with Redgate Monitor
  1. Product help
  2. Redgate Monitor
If you're new to Redgate Monitor, getting started is easy with these Redgate University courses covering how to install and configure your estate, the core components, understanding the global dash...
Edited 1 follower 0 comments 0 votes
Excessive SSMS Integration Pack 3 log growth with SSMS 18.5
  1. Product help
  2. SQL Toolbelt
If you find that you're experiencing excessive SSMS Integration Pack 3 (SIP3) log growth having just updated to SSMS 18.5, you will need to upgrade SQL Compare and SQL Data Compare to the latest ve...
Edited 2 followers 0 comments -1 votes
Error: Exiting since no license was found
  1. Product help
  2. SQL Compare/SQL Data Compare
You may see the "Exiting since no license was found" error if you are attempting to use one of Redgate's command line tools as part of an automated process. To use the SQL Compare/SQL Data Compare ...
Edited 1 follower 0 comments -5 votes
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