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An error has occurred in the script on this page
You're seeing the error message "An error has occurred in the script on this page".Here's some steps you can try to resolve it:
Open the tool
Using Chrome/Edge, navigate to http://localhost:22221/r...
How to view my support tickets
To view your support ticket history, log in to the Redgate support site and click on 'Sign in'.https://productsupport.red-gate.com/hc/en-usLog in with your Redgate ID:Click on the account icon > Re...
SQL History is blank or greyed out
If SQL History isn't showing your saved queries as expected after upgrading, the fix depends on whether the feature is greyed out (disabled) or simply blank (enabled but empty).SQL History is greye...
Single sign-on (SSO) for Redgate apps
Single sign-on (SSO) allows users of Redgate apps to authenticate using their organization's identity provider, removing the need for them to use a Redgate ID and password.SSO removes the need for ...
SQL Prompt missing from toolbar after installation
There are two main reasons this can happen: If you’ve upgraded SSMS, you’ll need to uninstall and then reinstall SQL Prompt so it can integrate with the new version, this won’t affect your configur...
Add SQL History to a shared folder
Following these steps will enable you to relocate the SQL History file to a shared folder.1. Open regedit2. Go to Computer\HKEY_CURRENT_USER\Software\Red Gate\SQL Prompt 11\3. Add a string value wi...
You have not been assigned a license for this tool error
If you encounter this error while using your tools, there are several possible causes:1. You don't have a license for the tool assigned to your account. You'll need to ask the license owner to add ...
Error: Something went wrong while signing in. Authentication failed.
You get the error 'Something went wrong while signing in. Authentication failed' when signing in to your license.To fix this problem, add http://identityprovider.red-gate.com/ to your firewall Allo...
Support & upgrades have expired for your product error
If you have a supported license but get the 'Support & upgrades have expired for your product' error when you're trying to use your license, it could be that it just needs refreshing because the li...
How to activate using offline permits
Most of our user-based tools support the use of offline permits to activate network-restricted or air-gapped devices. Please note that some steps need to be performed on a device with internet acce...