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Trial Expired message on licensed product or after upgrade
  1. Licensing help
  2. License management / customer portal
A trial expired warning message is displayed if you have upgraded to a new major version or downloaded an upgrade from the Redgate website. This is so that the licensing server can check that your ...
Edited 2 followers 0 comments -4 votes
Problems with Redgate Monitor
  1. Product help
  2. Redgate Monitor
If you've run into an issue with Redgate Monitor you should be able to find the answer you need on our comprehensive Redgate Monitor documentation site or in the Redgate University Redgate Monitor ...
Edited 1 follower 0 comments -2 votes
Stuck in continuous log in loop - legacy licensing system
  1. Licensing help
  2. License management / customer portal
If you find yourself stuck in a continuous loop of logging in there are several things you can try. 1. Update the Redgate Client Service to the latest version. 2. Open the application and when the ...
Edited 1 follower 0 comments -5 votes
MSI returned failure code 1603: Fatal error during installation
  1. Licensing help
  2. Installation / activation
If you get the error MSI returned failure code 1603: Fatal error during installation when installing your Redgate tools, it could be a requirements issue so you may want to check that you meet the ...
Edited 3 followers 0 comments -13 votes
SQL Prompt crashing SSMS
  1. Product help
  2. SQL Prompt
Here's some suggestions if SSMS is crashing when you try to use SQL Prompt. Firstly, please make sure you have the latest version installed: https://download.red-gate.com/checkforupdates/SQLPrompt/...
Edited 1 follower 0 comments -10 votes
Error: Quit applications, you need to quit the following applications before the installation can continue
  1. Licensing help
  2. Installation / activation
If you see the error 'Quit applications, you need to quit the following applications before the installation can continue' when installing Redgate add-on tools (such as SQL Prompt and SQL Source Co...
Edited 1 follower 0 comments -5 votes
Error: No known good package found
  1. Licensing help
  2. Installation / activation
If you come across the error 'No known good package found' when installing a Redgate tool, run netsh http add iplisten 127.0.0.1 from an elevated command prompt and then perform the installation ag...
Edited 1 follower 0 comments 0 votes
SSMS native IntelliSense doesn't work after SQL Prompt trial expires
  1. Product help
  2. SQL Prompt
If you decide not to purchase a license after a SQL Prompt trial expires, to make sure the SSMS native IntelliSense works, please follow the below steps: 1. Uninstall SQL Prompt from the control pa...
Edited 1 follower 0 comments -5 votes
Finding installers for your Redgate tools
  1. Licensing help
  2. Installation / activation
There are several ways to find the installers you need for your Redgate tools. Log in to the customer portal You can access the details of your Redgate licenses by logging into your Redgate account...
Edited 6 followers 0 comments -3 votes
Finding your licenses in the customer portal
  1. Licensing help
  2. License management / customer portal
To find your licenses in the customer portal you will need a Redgate ID.If you already have one you can log in to your account here. If not, you can create one here.Once you've logged in you will s...
Edited 6 followers 0 comments -2 votes
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