If you've run into an issue with Redgate Monitor you should be able to find the answer you need on our comprehensive Redgate Monitor documentation site or in the Redgate University Redgate Monitor courses.
If you can't and you need to raise a support request, you can do this here.
To help us troubleshoot please can you confirm which version of Redgate Monitor you are running and send over your log files.
A screenshot of your UI and any error messages you might be getting would also be very helpful.
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