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All Entitlements Claimed error when activating a license for a Desktop (Client) tool
  1. Licensing help
  2. Entitlements
You have tried to activate a license for a desktop tool and received the error "Failed to activate the license: All entitlements have been claimed". This article explains why this can occur during ...
Edited 1 follower 0 comments -6 votes
SQL Backup Licensing Guide
  1. Licensing help
  2. Entitlements
SQL Backup is licensed per server which means a distinct system running a Windows operating system, whether physical or virtual. You will need one license per server even if you have multiple SQL S...
Edited 1 follower 0 comments -2 votes
SSMS plug-ins (SQL Prompt, SQL Search, SQL Source Control, SQL Test) are missing from SSMS
  1. Product help
  2. SQL Prompt
There are several reasons why one of the SSMS plug-in tools may not appear in SQL Server Management Studio: If you have upgraded SSMS, you will need to uninstall and reinstall your Redgate plug-in...
Edited 3 followers 0 comments -12 votes
'Failed to activate the license' on old tool versions - legacy activation method
  1. Licensing help
  2. Installation / activation
You run into the error 'Failed to activate the license' when attempting to activate your license. User account licensing (logging in with your Redgate ID to activate your license) doesn't work if y...
Edited 1 follower 0 comments -5 votes
Installing your Redgate tools on side by side versions of SSMS
  1. Licensing help
  2. Installation / activation
You can run Redgate tools on side by side versions of SSMS on the same machine at the same time. Many users like to run old versions of SSMS alongside the latest version so that they can compare ol...
Edited 3 followers 0 comments -8 votes
Activating and deactivating Redgate tools
  1. Licensing help
  2. Installation / activation
Activation for most of Redgate's desktop tools requires users to log in with their Redgate ID for each installation.  Activating Download and install the product.  On the first run after installati...
Edited 4 followers 0 comments -11 votes
Installation FAQs
  1. Licensing help
  2. Installation / activation
Many installation failures can be due to two things that are worth checking prior to troubleshooting: Are you installing the latest version of the tool? Do you have .Net Framework 4.6.1 or later i...
Edited 1 follower 0 comments -4 votes
Create and manage your Redgate ID
  1. Licensing help
  2. License management / customer portal
A Redgate ID is a free user account that gives you a secure and personalized experience with Redgate products and services. Your purchases, updates and trials of Redgate products and services are a...
Edited 5 followers 0 comments -8 votes
Unable to connect to the Redgate Client Service
  1. Licensing help
  2. Redgate Client Service
This error message is displayed if the Redgate Client Service is stopped or unavailable and can sometimes occur when activating your Redgate products on your computer.  Troubleshooting The proble...
Edited 4 followers 0 comments -8 votes
How many Redgate Monitor licenses do I need?
  1. Licensing help
  2. Redgate Monitor licensing
This guide explains the ways Redgate Monitor can be allocated depending on your installation. Redgate Monitor is licensed per Windows server (either physical or virtual). If running a Windows clust...
Edited 3 followers 0 comments 2 votes
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