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Activating and deactivating Redgate tools
Activation for most of Redgate's desktop tools requires users to log in with their Redgate ID for each installation.
Activating
Download and install the product. On the first run after installati...
Installation FAQs
Many installation failures can be due to two things that are worth checking prior to troubleshooting:
Are you installing the latest version of the tool?
Do you have .Net Framework 4.6.1 or later i...
Create and manage your Redgate ID
A Redgate ID is a free user account that gives you a secure and personalized experience with Redgate products and services. Your purchases, updates and trials of Redgate products and services are a...
Unable to connect to the Redgate Client Service
This error message is displayed if the Redgate Client Service is stopped or unavailable and can sometimes occur when activating your Redgate products on your computer.
Troubleshooting
The proble...
How many Redgate Monitor licenses do I need?
This guide explains the ways Redgate Monitor can be allocated depending on your installation.
Redgate Monitor is licensed per Windows server (either physical or virtual).
If running a Windows clust...
Offline activation for user based tools - legacy licensing system
This article provides instructions for offline activation for old licenses using the legacy licensing system. If you're on the current licensing system (which most users are), please refer to this ...
Moving a license to a different machine
There is no longer the need to deactivate your license to move it to another machine.
If you're logging in with the same Redgate ID each time you install your license on a machine then you will nev...
Changing the email address associated with your Redgate ID
The email address associated with your Redgate ID cannot be changed in the customer portal, a new ID needs to be created.
First you will need to create a Redgate ID for the new email address that ...
Command Line activation
Before using any tool's Command Line Interfaces (CLIs), they must be authenticated (licensed). If an attempt is made to use a CLI without being authenticated, the following error message will be di...
Resetting Redgate ID password
To reset your Redgate ID password navigate to the account page on the Redgate website.
Enter your email address and click next.
Click on the Forgotten your password? link, enter your email address ...