Changing the email address associated with your Redgate ID

The email address associated with your Redgate ID cannot be changed in the customer portal, a new ID needs to be created. 

First you will need to create a Redgate ID for the new email address that you'd like to use. 

To transfer your licenses from the old account to the new one, you will need to log in to the old account and add the new email address as an owner to each license.

In the portal, click on the Licenses tab:

The license information is broken down: 

Select the license and click to expand the license information. 

Click on the cog in the top right hand corner of your screen: 

Click  +Add:

Enter the email address of the new owner and click the Owner tab. 

Click Add to finish adding the owner. 

Related articles:

Managing license users, owners & admins

Create and manage your Redgate ID