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Installing from the .msi file (silent install)
You can install Redgate products from the Microsoft Installer files, rather than using the Redgate installer .exe. This may be useful if you need to distribute software over an enterprise network. ...
Can't activate serial key - legacy activation method
If you're trying to activate a serial key and getting the error 'The serial number (xxx) is not valid for this product', the most likely cause is that you're using the Product ID and not the serial...
Trial Expired message on licensed product or after upgrade
A trial expired warning message is displayed if you have upgraded to a new major version or downloaded an upgrade from the Redgate website. This is so that the licensing server can check that your ...
Problems with Redgate Monitor
If you've run into an issue with Redgate Monitor you should be able to find the answer you need on our comprehensive Redgate Monitor documentation site or in the Redgate University Redgate Monitor ...
Activating a Redgate Monitor trial license
Redgate Monitor trial licenses aren't compatible with the new Redgate.com licensing server and can only be applied if the trial license is the only license being used. This means that if you have a...
Stuck in continuous log in loop
If you find yourself stuck in a continuous loop of logging in there are several things you can try.
1. Update the Redgate Client Service to the latest version.
2. Open the application and when the ...
Error: Windows could not start the Redgate Client service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion
If you receive the Redgate Client Service error message follow the steps below:
Stop the Redgate Client Service
Delete all the contents from the folder C:\ProgramData\Red Gate\Shared Client\
Ru...
MSI returned failure code 1603: Fatal error during installation
If you get the error MSI returned failure code 1603: Fatal error during installation when installing your Redgate tools, it could be a requirements issue so you may want to check that you meet the ...
SQL Prompt crashing SSMS
Here's some suggestions if SSMS is crashing when you try to use SQL Prompt.
Firstly, please make sure you have the latest version installed: https://download.red-gate.com/checkforupdates/SQLPrompt/...
Error: Quit applications, you need to quit the following applications before the installation can continue
If you see the error 'Quit applications, you need to quit the following applications before the installation can continue' when installing Redgate add-on tools (such as SQL Prompt and SQL Source Co...