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Vic

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Latest activity by Vic

Hi AndyReilly68  You can find all Redgate Monitor installers here: https://download.red-gate.com/checkforupdates/RedgateMonitorWebService/  / comments Official comment
Hi AndyReilly68 You can find all Redgate Monitor installers here:https://download.red-gate.com/checkforupdates/RedgateMonitorWebService/ 
0 votes
Hi Steven Stewart  This is an Azure issue and we're currently working on a fix. In the meantime, please can you tell me what you were trying to access the portal for? Depending on what it is, I may be able to do it on your behalf. / comments
Hi Steven Stewart This is an Azure issue and we're currently working on a fix.In the meantime, please can you tell me what you were trying to access the portal for? Depending on what it is, I may b...
0 votes
You have not been assigned a license for this tool error
If you are presented with this error when you are trying to use your tools it could be one of two things. 1. You don't have a license for the tool assigned to your account. You'll need to ask the ...
Edited 1 follower 0 comments -6 votes
Error: Something went wrong while signing in. Authentication failed.
You get the error 'Something went wrong while signing in. Authentication failed' when signing in to your license. To fix this problem, add http://identityprovider.red-gate.com/ to your firewall Al...
Edited 1 follower 0 comments -3 votes
Error: Sign in failed. The access token has expired.
When logging into your tool, access tokens are valid for 5 minutes so if the system clock is more than 5 minutes out, you'll see this error: Please can you sync your date/time on your machine to e...
Edited 1 follower 0 comments -2 votes
IDP error when activating
This article provides troubleshooting steps for the various IDP related errors you may run into when activating your license. IDP failed to process the request. (An error occurred while sending the...
Edited 1 follower 0 comments -4 votes
Support & upgrades have expired for your product error
If you have a supported license but get the 'Support & upgrades have expired for your product' error when you're trying to use your license, it could be that it just needs refreshing because the li...
Edited 1 follower 0 comments -1 votes