Activity overview
Latest activity by Vic
'Sorry, something went wrong' error in the customer portal
You're attempting to log in to the customer portal and you encounter this error:
Please check the following:
Use the correct URL:https://portal.red-gate.com/
Add required endpoints to your firewa...
Deleting your Redgate Data Modeler account
If you need to delete your Redgate Data Modeler account because you signed up with the wrong email address or selected the wrong account type, you can do so by following these steps:Go to "My profi...
Your account is locked error in Redgate Data Modeler
If you are seeing the following error message when logging into Redgate Data Modeler, it's due to one of the following:Your account has been locked by your team administrator You've had all your ro...
Hi tberger Please can you upgrade to the latest version to see if this fixes the issue? https://download.red-gate.com/checkforupdates/SQLSourceControl/SQLSourceControl_8.1.3.22807.exe / comments
Official comment
Hi tberger Please can you upgrade to the latest version to see if this fixes the issue?https://download.red-gate.com/checkforupdates/SQLSourceControl/SQLSourceControl_8.1.3.22807.exe
License allocation showing as 0 or incorrect in Redgate Monitor
If the configuration page in Redgate Monitor is displaying your license entitlements as 0 or a number that doesn’t match those shown in the customer portal, it can be caused by residual information...
Hi SelectStar Please follow the steps in this article: https://productsupport.red-gate.com/hc/en-us/articles/32282980111901-SQL-Prompt-requires-the-SSMS-22-Import-Settings-flow-to-be-completed / comments
Official comment
Hi SelectStar Please follow the steps in this article:https://productsupport.red-gate.com/hc/en-us/articles/32282980111901-SQL-Prompt-requires-the-SSMS-22-Import-Settings-flow-to-be-completed
Redgate SQL Toolbelt needs permission to access resources in your organisation that only an admin can grant.
If you're using Microsoft Entra ID authentication and seeing this window when trying to use your Redgate tools: Please refer to this article and ensure that the 'Admin consent requests' option is e...
Hi Alex Please can you follow the steps in this article: SQL Prompt requires the SSMS 22 'Import Settings' flow to be completed / comments
Hi AlexPlease can you follow the steps in this article:SQL Prompt requires the SSMS 22 'Import Settings' flow to be completed
Hi Jonathan Please can you uninstall SQL Prompt then perform a fresh install: https://download.red-gate.com/checkforupdates/SQLPrompt/SQLPrompt_11.2.0.19838.exe / comments
Official comment
Hi JonathanPlease can you uninstall SQL Prompt then perform a fresh install:https://download.red-gate.com/checkforupdates/SQLPrompt/SQLPrompt_11.2.0.19838.exe
SSMS 22 freezes while importing SQL Prompt settings for the first time
While importing settings from SSMS 21 (or older versions) into SSMS 22, SSMS freezes on the import screen and does not proceed if SQL Prompt is present on the machine.This import issue occurs only ...