You're attempting to log in to the customer portal and you encounter this error:
Please check the following:
- Use the correct URL:
https://portal.red-gate.com/ - Add required endpoints to your firewall AllowList
Licensing & update URLs to add to your AllowList in firewall - Clear your browser cache and cookies to ensure no outdated data is interfering with login.
0
0
Was this article helpful?
0 out of 0 found this helpful
Articles in this section
- How to migrate from serial numbers to user account login
- Create and manage your Redgate ID
- 'Sorry, something went wrong' error in the customer portal
- How to view my support tickets
- Can't activate serial key - legacy activation method (the serial is not valid for this product)
- Managing license users, admins and owners
- Trial Expired message on licensed product or after upgrade
- Stuck in continuous log in loop - legacy licensing system
- How to change a license owner
- Log in window spins