By default, Monitor will only ignore certain alerts during maintenance windows. You can see the list here: List of alerts suspended during alert suppression.
You can obtain a list of the available alerts by running the following query in SSMS:
SELECT * FROM [RedGateMonitor].alert.Alert_Type
where [RedGateMonitor] is the name of your Redgate Monitor database.
Then simply add the alert you wish to exclude to the exclusion list using:
UPDATE settings.KeyValuePairs
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