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Alex Bartley

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Latest activity by Alex Bartley

Hi Al, It's worth noting that when SQL Server dumps like that, it's a SQL Server issue - the T-SQL being run is valid - and MS support should be passing the information from the stack dumps to the SQL Server team to investigate and fix.   Having said that, I understand it's important to prevent your servers going down because of that by disabling the sampler, and so those steps are as follows: Find the ConfigurationFileEditor.exe tool included under the C:\Program Files\Red Gate\Redgate Monitor\BaseMonitor\Tools  directory of a Base Monitor installation. Right click and run the tool as an Admin Click on the Load Configuration File option and then select the "RedGate.Monitor.BaseMonitor.exe.settings.config" which should be residing under the C:\ProgramData\Red Gate\Redgate Monitor  directory by defaultIt's recommended that you save a copy of the config file elsewhere before editing it further though it should also save a copy itself. Once you've loaded the config file, find the [Cluster].[SqlServer].[TopQueries].[QueryWaitStats] channel, check the box next to it, then select the dropdown box and choose “Disabled” [image] Then click the disk save icon at the top left of the utility: [image] Once you have done that, please then restart the Base Monitor service   The above will disable the sampler for all the entities you are monitoring.  You can then edit the XML that is added to the RedGate.Monitor.BaseMonitor.exe.settings.config file as described on this documentation page https://documentation.red-gate.com/monitor/monitoring-servers-without-sysadmin-permissions-239667635.html in step 4b to add the clusterName and sqlServerName properties to the XMl to disable it specifically for the one entity.  The clusterName is the top level name seen in Redgate Monitor and the sqlServerName is the portion that comes after the backslash "\" in the entity names.  Both should be in all lower case to match what is seen in Redgate Monitor, except for (local) instances which are internally represented as an empty string “” .   An example of this for my Windows VM named WinVM with a default SQL instance on it, I would have this as the XML between the <collectionSchedules> tags: <schedule qualifiedChannelName="[Cluster].[SqlServer].[TopQueries].[QueryWaitStats]" clusterName="winvm" sqlServerName=""> <disabledSchedule /> </schedule>   I hope that helps, but please do let me know if you have any further questions and if you need specific help with this for your entity, please raise a support ticket referencing this forum post and we can reply there for your specific case.   Kind regards, Alex / comments Official comment
Hi Al,It's worth noting that when SQL Server dumps like that, it's a SQL Server issue - the T-SQL being run is valid - and MS support should be passing the information from the stack dumps to the S...
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"Your browser does not seem to be accepting cookies." error message
You're receiving the error message "Your browser does not seem to be accepting cookies." when attempting to log in and the Password field is disabled: This occurs when setting the "IsHttpsEnabled"...
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WMI error after DCOM hardening patch
The problem: You begin to see WMI permissions error 0x80070005 for the entities you have updated with the DCOM Hardening Patch and an accompanying message in the event viewer mentioning RPC_C_AUTHN...
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Unable to access administrator account
If Redgate Monitor is configured to authenticate users with Active Directory, and you're locked out of your Active Directory administrator account, e.g. if the administrator leaves the company, you...
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Service Name not showing on Manual Connection tab
If you are attempting to use the Service Name option on the Manual Connection tab and it only displays SID and there is no dropdown box option (it's just a gray background), it's due to either not ...
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Web server port in use when installing Redgate Monitor
When installing Redgate Monitor you may find that it shows the web port is not available and there are several reasons this can happen. You will only see this when using the built-in web server opt...
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How to see current customized alert settings in Redgate Monitor
There are two ways to view the currently customized alert settings in Redgate Monitor. Using the Redgate Monitor UI On the Configuration > Alert settings page, at the left of the screen, there is a...
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Redgate Monitor UI still showing data for removed entities
There are two possibilities here depending on whether the data for the entity was deleted when it was removed. If data is not deleted then the entity will display until the data is purged based on ...
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What is included in the "SQL User Processes (Top 10)" table on the Server overview
There are several sections on the Server overview page after you click into the server from the card on the Global Dashboard.  A common question is "what is included in the SQL User Processes (Top ...
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Integrating alerts from Redgate Monitor into other systems
In addition to (or instead of) receiving notifications from Redgate Monitor via email and on Slack directly you may also want to integrate this into another system you currently have. To accommodat...
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