Deactivation tool

• 
  Hi Joseph,
  
  The deactivation tool picks up Red Gate licenses that it finds on the computer, so after you have formatted it, it's too late. I will PM you a link to a utility that you can use to deactivate if you know the serial number, product name, and version of the software that you had previously installed. Hopefully that does the trick for you.

  Brian Donahue November 05, 2009 08:49

  - 0 +
• 
  Thanks

  joseph November 05, 2009 08:57

  - 0 +
• 
  I have run the tool, It prints out usage one line, the next it prints the host name and some GUID.
  
  When I enter the serial in activation it still fails

  joseph November 05, 2009 09:24

  - 0 +
• 
  You have to open a command prompt and run it with the arguments as I explained in my private message.

  Brian Donahue November 05, 2009 09:48

  - 0 +
• 
  I am in the same boat as Joseph. We need to deactivate a license from an old machine that doesn't exist anymore. Can you help?

  caraworks February 02, 2010 03:59

  - 0 +
• 
  Hi, I'm sort of in a similar situation, because it's impossible to deactivate a license from my computer using the deactivation tool. The difference is that my hdd has not been formatted and the licenses are still on the computer but whenever I try to deactivate I get the following error:
  Uploaded with ImageShack.us

  weeniearms August 22, 2011 06:32

  - 0 +
• 
  Hello,
  
  We have similar problem. We own 5 user licences of .NET developer bundle. One license was used by a developer that no longer works with us.
  
  We would like to reclaim the license that was used on his computer and give it do another developer. That machine was already formatted.
  
  Can you please help us to reclaim that license?

  SimonB January 23, 2012 05:48

  - 0 +
• 

  Brian Donahue wrote:

  Hi Joseph,
  
  The deactivation tool picks up Red Gate licenses that it finds on the computer, so after you have formatted it, it's too late. I will PM you a link to a utility that you can use to deactivate if you know the serial number, product name, and version of the software that you had previously installed. Hopefully that does the trick for you.

  
  Please Can you send me the utility. I have the same issue on a couple of machines which have already been formatted and I need to deactivate the software.

  ismehdi April 24, 2013 03:11

  - 0 +
• 
  Could please PM the utility as well? We have rebuilt a few machines that were previously activated.

  hernon May 15, 2013 07:42

  - 0 +
• 
  having the same problem here. Please send me the utility as well. Thanks!

  thepele January 29, 2014 16:37

  - 0 +
• 
  Hello, You can download our deactivation tool from the following link:
  http://documentation.red-gate.com/displ ... activating
  
  If you are unable to deactivate please contact support@red-gate.com

  Daniel.Mooney January 30, 2014 08:36

  - 0 +
• 
  Unfortunately that tool doesn't work if the computer has been reformatted. Above Brian Donahue talks about a utility that can be used if the computer has been formatted, but I can't find it anywhere. Any idea about this utility?

  thepele January 30, 2014 11:36

  - 0 +
• 
  @Brian Donahue - would you be able to PM the tool that you are talking about as well? I have reformated the disk, so I cannot use the regular deactivation tool.

  mturchin June 07, 2016 16:17

  - 0 +
• 
  I also need to deactivate the license on a pc that has been formatted - i have version number serial etc...
  could you help me?

  semifuffa June 26, 2018 08:35

  - 0 +

Add comment

Please sign in to leave a comment.