Despite being logged in, I cannot refresh license in SQL Source Control

Hello,

I am using SQL Server Management Studio 15.0.18424.0 (v18.12.1) and I cannot refresh my license despite being viewed as valid one - as a result, SQL History and SQL Prompt is not working at all…

Could you please help resolve this issue?

leszek.gornik September 28, 2026 12:45

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4 comments

Have you tried logging in to the Redgate Portal in the browser to see if you have a license? That might refresh or set your access token as well.

emmar00 September 29, 2026 15:46

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I tried logging in and it didn't help. However, I can see Allocation Limit Reached on my license in the Portal - is this the reason?

leszek.gornik September 30, 2026 07:40

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Can anyone help with this issue?

leszek.gornik October 02, 2026 07:04

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I finally fixed it by using this guide: https://productsupport.red-gate.com/hc/en-us/articles/28914394987165-SQL-History-is-blank-or-greyed-out

leszek.gornik October 02, 2026 09:14

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Despite being logged in, I cannot refresh license in SQL Source Control

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