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Customer portal shows error page

Navigating from my account settings to “My Products” redirects to portal.redgate.com/products. However the page canot be loaded and an error message shows as in:

'Sorry, something went wrong' error in the customer portal – Support

None of the suggested remedies work, the problem persists across different browsers, devices and internet connections.

Erik Kisant
1

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  • Vic
    Official comment

    Hi Erik Kisant 

    There was a permissions issue which we've fixed. You should be able to log in and see your licenses now.

    Sorry for the inconvenience.

    Vic
  • Erik Kisant

    Perfect! Thank you very much!

    Erik Kisant
    0

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