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When launching the application it is stuck on free trial despite being licensed

I have tried re-installing, but even though I am licensed through to July 2021, it is saying my free trial has ended and I must close. I have tried reactivating but it just does not work.

My version of toolbelt is 14.4.

Any help would be greatly appreciated.

Image: /hc/user_images/01JKDEQC5VXQ7E3EEPR2H9WDTM.png

james101 January 13, 2021 08:11

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Hi @james101

This happens when you upgrade to a new major version. You'll just need to activate your serial key.

https://productsupport.red-gate.com/hc/en-us/articles/360003492977-Trial-expiry-message-on-licensed-product-or-after-upgrade

Victoria W January 14, 2021 10:15

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