Trial expiry message on licensed product or after upgrade

A trial warning message is displayed if you have upgraded to a new major version or downloaded an upgrade from the Redgate website which reverts to trial mode.  If you have a license and you run into this you will need to activate your serial key within the tool.  You can do this one of two ways depending on the product:

  • On the Help menu, select Manage my license > Refresh license 

  • On the Help menu, select Enter serial number

 This will put you back into licensed mode.

Related article: Prompted to 'INSTALL FREE TRIAL' when upgrading SQL Prompt 

Sometimes, the licensing server fails to communicate with the tool and will remain stuck in trial mode. If this happens, start with the following troubleshooting steps: 

Log out and then log back in, to see if your licenced serial key is recognised. 
mceclip0.png

mceclip1.png

 

If once you have logged in a second time, the license still reads: 'X days left on your SQL XXXX trial.' and below the options to Continue trial, Activate or Buy now. Please use the following workaround to activate: 

  • Launch the product you wish to activate
  • Visit http://localhost:22221/redgate/status.html
  • On the Redgate Client Status page, click on the product you wish to activate (it must have recently connected to the licensing client)
  • If clicking on the product link doesn't return the licensing window, choose 'Activate using fallback'
Was this article helpful?

0 out of 3 found this helpful
Have more questions? Submit a request