Activation issue

• 
  I am getting this on a server that is not connected to the internet that we are installing Redgate tools on - in the past there was the ability to license offline.
  Whilst not SQL Prompt - it is SQL Compare and SQL Data Compare and is version 14.0 of both. When I click Activate it comes back with the same error listed above
  
  

  HamishWatson November 13, 2019 00:37

  - 0 +
• 
  The error I get in 'C:\ProgramData\Red Gate\Shared Client\Log' is:
  
  Failed to get permit. No response from server.  ---> System.AggregateException: One or more errors occurred. ---> System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
  
  Which is understandable - as this is a server that does not have internet access. How can I license the application(s) offline?

  HamishWatson November 13, 2019 01:54

  - 0 +
• 
  Hi @Tinju and @HamishWatson
  
  Sorry that you've run into this issue.
  
  Please can you open the tool and then visit http://localhost:22221/redgate/status.html
  
  There will be a link 'Activate using fallback' in the recently connected products list. From there you are able to view an alternative licensing dialog which you'll use to activate. 
  

  Victoria W November 13, 2019 09:18

  - 0 +
• 
  Thank you - that worked a treat!!

  HamishWatson November 13, 2019 22:21

  - 0 +

Add comment

Please sign in to leave a comment.