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Could not load file or Assembly RedGate.SharedSSMS.2017

Hello, could someone provide some guidance on what we can do to resolve this error message?  We're trying to use SQLPrompt 9 with SMS2017.  I've got this working successfully on several of my users machines but continue to receive this error on a specific PC.  The machine in question as with my others runs 64 bit Windows 7.  Please let me know what information I could provide to assist. 

Thank you.

MattARS
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  • FabiolaB
    Hi @MattARS,

    Sorry to hear that you are unable to use Prompt on a specific PC.
    Can you please fill in your e-mail address and click "Send Error Report" ? This way, we'll be able to take a look at the exception's stacktrace.

    Also, can you tell us what versions of Prompt  and SSMS(17.1, 17.2 etc) you are using?
    Can you also do a search on the PC, and tell us if you have a RedGate.SharedSSMS.2017 dll ? What is the version of the dll?

    Thank you for your help,
    Fabiola
    FabiolaB
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