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Recommendation: When deploying PST Agents, use a CNAME
When you deploy the PST Agents to your computers, you will need to supply the hostname of the PST Central Service.
We recommend that you create a DNS CNAME (or "Alias") record and use this rather t...
PST Importer Early Access Program Released
We're pleased to announce the release of our Early Access Program for the new PST Importer.
The PST Importer allows you to:
- Search your network for PST files
- Report on all files discovered, inc...
FAQ: OST file is larger than mailbox size shown in ESA
After archiving, if you are running in Cached Exchange Mode in Microsoft Outlook, you may find that your .OST (offline folders) file is still larger than the mailbox size reported in the ESA Admin ...
FAQ: The Outlook 2007 Add-in requires .NET Programmability
When installing the Outlook Add-in on a computer with Outlook 2007 installed, you may be prompted that .NET programmability support is not installed:
This feature of Microsoft Outlook is installed ...
FAQ: Admin Console sometimes crashes scheduling a Tidy Up
A couple of people have hit problems where the ESA Admin Console reports an unhandled exception when trying to schedule a Tidy Up task.
The error message given will typically start with something a...
FAQ: Indexing Service failed to start
During the Storage Service installation, you may receive a message warning that the Indexing Service service failed to start:
If so, the service may be set to have a startup type of "Disabled", whi...