User profile for Bart Read

OK thanks. In that case, if it's not running, it's not the update: you've got a different problem there. Unfortunately at the moment I've got no idea what might be causing it, although as an initial suggestion I'd try removing any add-ins and custom configuration before running it. / comments

OK thanks. In that case, if it's not running, it's not the update: you've got a different problem there. Unfortunately at the moment I've got no idea what might be causing it, although as an initia...

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Hmm... interesting. Given that you've said you've tried re-downloading, you might be having the same problem as I had earlier. I'd suggest you clear out your browser cache and try to download from here again: http://reflector.red-gate.com/download.aspx The reason I suggest this is that, with Firefox at least, it'll assume you want to download the same file twice and will just grab the copy from its cache. If you clear this out, you'll force it to download the fresh version, which you should find is 5.1.5.0. Hope that helps. Thanks, Bart / comments

Hmm... interesting. Given that you've said you've tried re-downloading, you might be having the same problem as I had earlier. I'd suggest you clear out your browser cache and try to download from ...

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Hello everyone, Yes, we absolutely screwed up here: my apologies for this. You should find that the new update (5.1.5.0) is now available. Again, apologies for the hassle caused. On the positive side, as far as I can tell now, there's no reason this should happen again. Thanks, Bart / comments

Hello everyone, Yes, we absolutely screwed up here: my apologies for this. You should find that the new update (5.1.5.0) is now available. Again, apologies for the hassle caused. On the positive si...

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Hi Adam, Thanks for posting. As Andrew says, we have a feature in development at the moment that will help with that, however in the meantime you might find this walkthrough useful: http://www.simple-talk.com/community/bl ... 71980.aspx I started off tracing back from a really low-level object, in this case a string, to find a leak in Exception Hunter. The strategy I suggest in the walkthrough is to look for byte []s that are a long way from a GC root (you can sort by this column in the object list), then pick one of them to analyse. Hope that helps. Thanks, Bart / comments

Hi Adam, Thanks for posting. As Andrew says, we have a feature in development at the moment that will help with that, however in the meantime you might find this walkthrough useful:http://www.simpl...

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Hi there, As Stephen suggests, this is going to cause you a bit of a headache anyway because your code is obfuscated and the client won't have source on their machine, so you'll only get method level timings anyway. My first suggestion therefore would be to try to recreate the problem on one of your own test systems; you may need to ask the client for more information, or maybe some data or other inputs they're using that manifest the problem. In the second case, if you still want to run the profiler on their site I'd suggest sending them a project file that will configure the profiler appropriately to work with your application. For a standard executable this should be very simple. Before going any further this assumes that your software is an executable and that it is installed to a standard location on the client's machine, which matches the location where it's installed on your machine. If not you'll need to manually edit the exported profiler project file (which is just XML) and update the path to the executable as appropriate before sending it to them. Anyway, here are the steps: 1) Start ANTS Performance Profiler and set it up to profile your application. Once you've done this hit Start Profiling to verify that everything is working properly. If everything's fine click Stop Profiling. Now click File > Save Project and save out your performance profiler project to an appropriate file. Open the project file in Notepad or similar and edit the path to your application if necessary (you can't do this in the profiler itself because ANTS Performance Profiler attempts to verify the existence of the file on your machine). 2) Send your customer the ANTS Performance Profiler project file and ask them to save it somewhere on their hard disk. 3) Have them download and install ANTS Performance Profiler. 4) Once this is done ask them to open the project file on their hard disk (just double-clicking in Windows Explorer is fine and will cause the profiler to open the project file). 5) When ANTS Performance Profiler opens the project it will pop up the setup dialog. At this point all the customer needs to do is click "Start Profiling" and your application should start up. If this button is disabled it means something is wrong with the settings; most likely the path to the application is wrong. Either you or they will need to correct it. 6) Your application should start running. Have your customer do whatever it is that causes the performance problem and then when they've done everything they need to, just exit your application. 7) Once ANTS Performance Profiler has finished summarising the results, which will probably just lead to a tree consisting entirely of root nodes because there's no source code, ask them to click (in the profiler) File > Save Profiler Results. 8) They should give the file an appropriate name, and then send it to you. It's likely that it'll be too big for email so you may need to set up some FTP access for them, or just have them burn it to a CD and post it to you. 9) Once you have the results, open them up and then, in the toolbar beneath the tree select "Top Down (any method)" in the left hand dropdown. You should now find you can drill into the tree; this won't work with the default view because, apart from the roots, it shows only methods with source. 10) Switch to the methods grid and select "Any method" from the dropdown on the left, again, because otherwise you won't see anything interesting. It is a bit laborious, as you say, although I don't think it's particularly tricky at any point. I'd still say that definitely the best thing to do is try to reproduce the issue on one of your own machines with a debug build of your software, although I'm only too aware of how difficult this can sometimes be. Hope that helps. Thanks, Bart / comments

Hi there, As Stephen suggests, this is going to cause you a bit of a headache anyway because your code is obfuscated and the client won't have source on their machine, so you'll only get method lev...

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Hi there, Are you using COM interop at all? Note that ANTS Profiler can only tell you about managed memory usage, and not unmanaged, so if you are using interop, even if indirectly, and resources aren't being freed properly (e.g. by calling Dispose()). At the moment this is quite tricky to do, however our new version of the memory profiler will support tracking of objects that implement IDisposable. Sorry I can't be more help at the moment. Thanks, Bart / comments

Hi there, Are you using COM interop at all? Note that ANTS Profiler can only tell you about managed memory usage, and not unmanaged, so if you are using interop, even if indirectly, and resources a...

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Without digging in to the code I can't be sure. Let me look into it. / comments

Without digging in to the code I can't be sure. Let me look into it.

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Hi Cody, False alarm. I just grabbed the version from http://reflector.red-gate.com/ and the crash doesn't happen (latest version is[/] 5.1.4.0). I've tried this several times, decompiling into different source languages, however that's not to say there isn't some very intermittent problem here. Does this consistently fail for you? Thanks, Bart / comments

Hi Cody, False alarm. I just grabbed the version from http://reflector.red-gate.com/ and the crash doesn't happen (latest version is[/] 5.1.4.0). I've tried this several times, decompiling into dif...

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Interesting point. The answer is that unless you're running under Mono, which I'm assuming you're not, then yes it does use the same browser pane as IE, which is exported by shdocvw.dll. / comments

Interesting point. The answer is that unless you're running under Mono, which I'm assuming you're not, then yes it does use the same browser pane as IE, which is exported by shdocvw.dll.

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Thanks Cody, I'm pretty sure you've found something there, because when I clicked the "Expand Methods" link in the disassembly pane it crashes. I just need to make sure I'm definitely using the released build and not a dev build from my own machine, but it certainly looks suspicious. Thanks, Bart / comments

Thanks Cody, I'm pretty sure you've found something there, because when I clicked the "Expand Methods" link in the disassembly pane it crashes. I just need to make sure I'm definitely using the rel...

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