Articles
Sort by recent activity
Can't connect to authentication service
This error "Can't connect to the authentication service" is displayed when you've configured Redgate Monitor to authenticate with Active Directory, but Redgate Monitor can't connect to Active Direc...
Incorrect service account credentials
If Redgate Monitor is configured to authenticate users with Active Directory, and you're locked out of your Active Directory service account, you need to switch the authentication mode back to the ...
Can't log in to Redgate Monitor with Active Directory
If Redgate Monitor is configured to authenticate users with Active Directory and you're unable to log in, check that:
you've typed your username and password correctly
you're authorized to access ...
CSS in Redgate Monitor UI Not loading properly
When using IIS as the Redgate Monitor Webserver, CSS can sometimes fail to load:
Firstly, check that you have the "Static Content" role installed in your webserver:
Then check that the mime type f...
SSL Setup for Redgate Monitor
This article will help you with using an SSL certificate for Redgate Monitor.
For Redgate Monitor v13 and later, follow the instructions on configuring HTTPS for the default web server if you are u...
HTTP 503 in the Redgate Monitor UI
This error usually means that SQL Server Reporting Services (SSRS) has been installed with the default port configuration, which creates a port conflict with Redgate Monitor.
If you wish to keep SS...
HTTP 500 in the Redgate Monitor UI
This is a common upgrade issue with the built in web server.
This only applies if you are using the built in web server, not IIS.
In the elevated command prompt, run:
netsh http add urlacl url=http...
Disabling AD Authentication in Redgate Monitor
If you are unable to log in to Redgate Monitor with your AD credentials, this will help you disable AD authentication.
You will need sufficient permissions to update the Redgate Monitor repository....
Locating the Redgate Monitor database
Purpose
This article will help you locate your Redgate Monitor database if you have difficulty locating it.
Steps
This will be displayed in the Web UI, under the Configuration (cog wheel icon) > t...
Redgate Monitor becomes unlicensed without warning
Redgate Monitor may become unlicensed without warning if a serial number is removed from the Licensing page. This may happen if you have more than one version of Redgate Monitor installed on your n...