Activity overview
Latest activity by Tom Claringbold
Hi MilChia, Redgate Monitor performs its Windows security‑related checks through WMI, using the standard registry provider (StdRegProv ) in the root\cimv2 namespace. When certain registry locations such as LSA or SCHANNEL keys are missing or restricted (which is common on hardened systems) WMI can return “Provider not found” or related errors. These are external WMI issues rather than Redgate Monitor faults, and as long as normal SQL Server and machine monitoring continue to function, they are safe to ignore. If needed, you can verify WMI health (winmgmt /verifyrepository ) and ensure the Base Monitor service account has sufficient WMI permissions, but it is not recommended to re‑enable deprecated or intentionally restricted security keys. These warnings typically indicate expected behavior on secured systems rather than a problem requiring remediation. Hope this answers your questions but please let me know if any further concerns on this. Some additional resource from Microsoft on this here: https://techcommunity.microsoft.com/blog/askperf/wmi-missing-or-failing-wmi-providers-or-invalid-wmi-class/375485 / comments
Official comment
Hi MilChia,Redgate Monitor performs its Windows security‑related checks through WMI, using the standard registry provider (StdRegProv) in the root\cimv2 namespace. When certain registry locations s...
Hi Greg, It isn't currently possible to create custom metrics with the PowerShell API. These will need to be created in the UI. I would suggest raising this request on the UserVoice site, votes on these suggestions can help prioritise future features! Apologies I'm unable to offer you a solution with current functionality. / comments
Official comment
Hi Greg,It isn't currently possible to create custom metrics with the PowerShell API. These will need to be created in the UI.I would suggest raising this request on the UserVoice site, votes on th...
Analysis page JavaScript error in Redgate Monitor 14.2.0
This issue has now been resolved in 14.3.1With the introduction of a new Analysis page design (released in 14.2.0) came the potential for a JavaScript error:Unexpected Application Error!crypto.rand...
Hi Robert, Sorry you're seeing this issue with Redgate Monitor, it would be helpful to take a look at your log files to aid in diagnosing this, I'll reach out via an internal ticket to arrange this. / comments
Official comment
Hi Robert,Sorry you're seeing this issue with Redgate Monitor, it would be helpful to take a look at your log files to aid in diagnosing this, I'll reach out via an internal ticket to arrange this.
Hi Jason A, Apologies for the delayed response. To confirm you don't require Acrobat on any of the Redgate Monitor component servers for this. I'll reach out to you directly to arrange getting a copy of your log files, be keen to see the erroring reported and if we can assist in diagnosing why this isn't working for you. Kind regards, Tom / comments
Hi Jason A,Apologies for the delayed response. To confirm you don't require Acrobat on any of the Redgate Monitor component servers for this.I'll reach out to you directly to arrange getting a copy...
Hi Jason A, Many thanks for your query. As cdbzb has already responded you should indeed receive a PDF attachment with your scheduled report email. https://documentation.red-gate.com/monitor14/scheduling-emailed-reports Please let us know if you're on a recent version and this doesn't look to be working for you and we can open up a support ticket to investigate this with you. Kind regards, Tom / comments
Official comment
Hi Jason A, Many thanks for your query. As cdbzb has already responded you should indeed receive a PDF attachment with your scheduled report email.https://documentation.red-gate.com/monitor14/sched...
Hi Sebastiano Quattrocchi, As mentioned, a fix has now been released as part of 14.0.53 to address this, any issues updating or post update please let us know. https://documentation.red-gate.com/monitor14/redgate-monitor-14-0-release-notes-240977444.html
Fixes
Fixed an arithmetic overflow issue when sampling query executions.
Kind regards, Tom / comments
Hi Sebastiano Quattrocchi,As mentioned, a fix has now been released as part of 14.0.53 to address this, any issues updating or post update please let us know. https://documentation.red-gate.com/mon...
Hi Michael Sullivan, Our development team have just released 14.0.53 which contains a fix for the reported issue and this new release can be downloaded here, https://documentation.red-gate.com/monitor14/redgate-monitor-14-0-release-notes Any issues updating or post update please let us know. Kind regards, Tom / comments
Hi Michael Sullivan,Our development team have just released 14.0.53 which contains a fix for the reported issue and this new release can be downloaded here,https://documentation.red-gate.com/monito...
Hi Michael Sullivan, Our development team merged a fix for this late last week, which should be included in our next release (14.0.53). Will endeavour to post here again when this is made available. Kind regards, Tom / comments
Hi Michael Sullivan,Our development team merged a fix for this late last week, which should be included in our next release (14.0.53).Will endeavour to post here again when this is made available.K...
Hi Michael Sullivan, Apologies for delayed response. Looks like I can replicate the same behaviour on my side for SQL Server on a couple of platforms when there are no errors to display. Can you advise the platform hosting this entity? Have raised internally with our development team to try amend/remove the erroneous looking banner when there are now error log entries to be displayed here. Hope to have further news for you soon. Kind regards, Tom / comments
Official comment
Hi Michael Sullivan,Apologies for delayed response. Looks like I can replicate the same behaviour on my side for SQL Server on a couple of platforms when there are no errors to display.Can you advi...