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SQL Prompt License Error on ARM Mac with SMSS 22 in Parallels Windows 11 VM

Installed Parallels → Installed SSMS 22 → Installed SQL Toolbelt (Prompt 11.3.14.24187) → Opened SSMS 22 → SQL Prompt → Help → Manage License → Error: “The component 'RedGate.Sdk.Licensing.UI.Views.OnlineSplashView' does not have a resource identified by the URI '/RedGate.Sdk.Licensing.UI;V2.4.1.705;component/views/onlinesplashview.xaml'.”.

What I've tried: 1) Reinstalling 2) Install using CLI parameter RG_LICENSE 

Open to other things to try

alex
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Comments

4 comments

  • blake.bolte

    Hi alex, I was just experiencing this same issue. I believe it is an issue with the latest version of RedGate SQL Prompt. I was able to resolve it myself but our situations may be slightly different. I received a new work laptop and still had access to my old laptop where redgate was still logged in and working in SSMS 22. To fix, on my old laptop I navigated to C:\Users\<username>\AppData\Roaming\Red Gate\Licensing\Bundle-rg-tbe\<longcharacterstring folder>\ and then within there are two folders titled Permits and Tokens. I believe these get stashed when you login to RedGate via SSMS. I transferred those files to my new PC and put them in the same location and then everything worked as normal. Didn't even need to login. Again, not sure if this will be helpful, but it worked for me. 

    blake.bolte
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  • Alejandro Islas-Montantes

    Running into the same issue but have no access to old laptop with working license

    Alejandro Islas-Montantes
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  • alex

    I do not have on old ARM mac with a working license either. I tried your method by taking those files from my windows desktop but unfortunately it does not work. Hopefully Redgate can fix it soon.

    alex
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  • alex

    Roll it back to SQLPrompt_11.3.12.23605.exe https://download.red-gate.com/checkforupdates/SQLPrompt and the licensing works again. Good workaround until Redgate can get it fixed

    alex
    0

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