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Official comment
Hi Terry,
Thanks for reaching out to Redgate Support, sorry to hear you are having some trouble with your SQL Prompt installation. In this case, since your shared snippets appear to be missing you may need to re-login to RedgatePlatform. If you click on SQL Prompt > in SSMS, do you see an option for “Login to Redgate Platform”? If so go ahead and click on that and login and then see if your shared snippets return.
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The share button in my snippets manager is disabled. Is there something I need to do to enable it?