How can we help you today? How can we help you today?

Flyway desktop App is closing abruptly

I have installed the Flyway desktop 7.2 community free ware and when i open it, is asking to sign in and after sign in App closes abruptly. Does this require any license? Please help me.

from the log i see below issues :angry:

19:50:32.088|info   |[App] Starting Flyway Desktop 7.2.8
19:50:32.100|info   |[App] Setting logging level to Default.
19:50:32.101|info   |[Permit] Using permit licensing
19:50:32.167|info   |[PUR] Starting permits based PUR
19:50:32.156|info   |[App] Starting Flyway Desktop 7.2.8
19:50:32.167|info   |[App] Setting logging level to Default.
19:50:32.167|info   |[Permit] Using permit licensing
19:50:32.227|info   |[PUR] Starting permits based PUR
19:50:36.714|info   |[UI features] []
19:50:36.772|info   |[Permit] Reading last saved online permit from offline store
19:50:36.786|info   |[Permit] no active licenses with an available edition on permit
19:50:36.822|info   |[Permit] Regenerating access token using refresh token
19:50:36.892|info   |[Permit] Fetching available trials.
19:50:36.893|info   |[Permit] Regenerating access token using refresh token
19:50:37.451|info   |[CFU] update found: Redgate Flyway Desktop 7.2.9.0
19:50:37.586|warn   |[Permit] Unable to get access token from refresh token: STATUS (400) {"error":"invalid_grant"}
19:50:37.590|warn   |[Permit] Unable to get access token from refresh token: STATUS (400) {"error":"invalid_grant"}
19:50:37.590|info   |[Permit] Reading last saved online permit from offline store
19:50:37.593|info   |[Permit] no active licenses with an available edition on permit
19:50:39.007|info   |[UI features] []
19:50:39.064|info   |[Permit] Reading last saved online permit from offline store
19:50:39.081|info   |[Permit] no active licenses with an available edition on permit
19:50:39.136|info   |[Permit] Reading last saved online permit from offline store
19:50:39.139|info   |[Permit] no active licenses with an available edition on permit
19:50:39.219|info   |[Permit] Fetching available trials.
19:50:40.367|info   |[CFU] update found: Redgate Flyway Desktop 7.2.9.0

Swetha
0

Comments

3 comments

Sort by
  • Peter_Laws
    Hi Swetha,

    Thank you for raising this with us! Technically it does require a licence, but it's a free licence that comes with it, however it seems there is something wrong with the licence negotiation that's causing it to fall over.

    What OS are you using please? I can then tell you how to get to the faulty permit and remove it, the app will then generate a new one and we can go from there.
    Peter_Laws
    0
  • Swetha
    Thanks for the quick response.

    I am using windows 11 OS. from the log files it is expecting to download the version 7.2.9. When i downloaded from the link given from the logfile and tried to install. But my organization denied it saying Malicious with high threat score. find attached reports for more details.
    Swetha
    0
  • Peter_Laws
    Oh interesting! I've not seen any other reports of this; are you able to share if it's a security application preventing this or a policy please?

    I wonder if it might be the self updating behaviour rather than the actual software artifact itself, please can you help me test this by grabbing the update from https://documentation.red-gate.com/flyway/getting-started-with-flyway/installers and then installing from the update rather than the app self launching the update?
    Peter_Laws
    0

Add comment

Please sign in to leave a comment.