SQL Prompt 9 license used by "Device ID"

Anyone know where the "Device ID" exists that shows up in the licensed users on the Redgate Portal for License Management..Current Usage?
I'm at a loss how to identify the client machines for the license users that show up this way. There are only two, the rest have their business email addresses associated with a consumed license seat.

IT Software February 15, 2023 19:15

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2 comments

Hello there,

The Device ID you see is a machine that was activated without being associated with a user's email address. This could be through manual(offline activation) or through an old version. You can read more about it here:
https://productsupport.red-gate.com/hc/en-us/articles/360024201273-What-does-Device-xxxx-xxxx-xxxx-xxxx-mean-

If you are full on entitlements, you can remove this device and assign it a user email.

chrisqtran February 16, 2023 19:38

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Thanks! That's what I was guessing.
I'm scream-testing, removed the Device ID licensed users, so whoever complains must have been the user.

IT_Software February 16, 2023 20:30

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SQL Prompt 9 license used by "Device ID"

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