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Install Error 0xe0434352

Trying to install SQL Monitor in a new environment (brand new install) and receiving the error "SQL Monitor Web failed with exit code 0xe0434352". I've tried everything. This is an elevated account, so not a permissions issue. Redgate support have been no help thus far (surprise). 

Any help would be appreciated.

dm1019
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  • dkim1999
    Hi @dm1019,

    Thank you for reaching out and I apologize that you are running into issues with SQL Monitor.

    This seems to be a known issue that the development team is currently looking into; however, there is a known workaround.

    Can you try deleting the entry from the credentials manager for the SQL_Monitor_Installer_Account ? The installer should run successfully and then re-enter the new credentials to save them again in the obfuscated format.  Or log in as a new user since the credentials are stored for the user running the installer.

    Kind Regards,
    David K
    Product Support Engineer

    dkim1999
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  • Hicis1980
    Does your new environment meet all the system requirements for SQL Monitor? Includes supported operating systems, versions of SQL Server, and required software components.
    Hicis1980
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  • mbourgon
    Same problem here on a VM in Azure. I don't see that credential in the cred manager.
    mbourgon
    0
  • ArneSvendsen
    Just trying to install TRIAL version and also get 343452 exit error. Running an update Win 11, SQL19, .net newest, cleaned up credentials. What more to try ?  
    Not an impressive first meeting with Red-gate, sorry ...
    ArneSvendsen
    0

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