Configuration screen not available

• 
  If you open the developer tools (f12) and look at the network tab, are there any errors in the page loading?

  Russell D July 01, 2019 07:35

  - 0 +
• 
  No. Just a lot of "pending"'s

  jgraves July 01, 2019 13:58

  - 0 +
• 
  Are you running multiple base monitors?
  

  Russell D July 01, 2019 14:00

  - 0 +
• 
  Yes.

  jgraves July 01, 2019 14:03

  - 0 +
• 
  Ah right that may well be it - what version of Monitor are you running?
  

  Russell D July 01, 2019 14:05

  - 0 +
• 
  9.0.18

  jgraves July 01, 2019 14:13

  - 0 +
• 
  Ah thats a shame, this matched a bug we fixed in an earlier version so it could be a regression - I'll get a ticket created for you and then ask for more information on that.
  

  Russell D July 01, 2019 14:22

  - 0 +
• 
  I just confirmed - unplugged my laptop from second monitor and everything is back in the configuration screen.

  jgraves July 01, 2019 14:37

  - 0 +
• 
  Ok great, that sounds like a regression then - you might see failures to load from the second base monitor in the developer tools which should then in turn display a red banner. I sent you an email from our ticketing system - would be really helpful if you could return that information, thanks!
  

  Russell D July 01, 2019 15:00

  - 0 +
• 
  I sent you an email which you hopefully received?

  Russell D July 02, 2019 10:21

  - 0 +

Add comment

Please sign in to leave a comment.