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Login Problem at Application Startup

I've just downloaded and installed v13.6 SQL Compare and after registering my account I tried to log in so that SQL Compare can start, but it keeps saying "We couldn't log you in. Please ensure cookies are enabled in your browser and in Internet Options and try again. You may need to add https://*.red-gate.com to your trusted sites.".

OS is Win Server 2016.

Well, I've done a lot without luck. Besides, the log file in the Shared Client folder says:

11 Jan 2019 14:54:08.265 [4] INFO  RedGate.Client.Service - Starting...
11 Jan 2019 14:54:08.802 [4] INFO  RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\
11 Jan 2019 14:54:08.856 [4] INFO  RedGate.Client.PluginRunner.Runner - Found latest package at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll, file version 5.4.2.2051
11 Jan 2019 14:54:08.857 [4] INFO  RedGate.Client.PluginRunner.Runner - Attempting to load RedGate.Client.Plugins.Common.IPluginProvider from package at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll
11 Jan 2019 14:54:08.913 [4] INFO  RedGate.Client.PluginRunner.Runner - Successfully loaded RedGate.Client.Plugins.Common.IPluginProvider from package at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll
11 Jan 2019 14:54:09.244 [4] INFO  RedGate.Client.PluginProvider.PluginProvider - Starting HTTP server at http://127.0.0.1:22223/
11 Jan 2019 14:54:09.754 [4] INFO  RedGate.Client.PluginProvider.PluginProvider - Activation website hosted on port 22223
11 Jan 2019 14:54:09.796 [4] INFO  RedGate.Client.PluginRunner.Runner - Marking package as known 'Good' at C:\Program Files (x86)\Common Files\Red Gate\Shared Client\RedGate.Client.PluginProvider.dll
11 Jan 2019 14:54:09.797 [4] INFO  RedGate.Client.PluginRunner.Runner - Cleaning up packages earlier than version 5.4.2.2051
11 Jan 2019 14:54:09.815 [4] INFO  RedGate.Client.PluginProvider.PluginProvider - IPC: Starting activation plugin IPC on 'RedgateClientIpc'
11 Jan 2019 14:54:12.952 [4] INFO  RedGate.Client.PluginProvider.PluginProvider - ActivationEndpoint hosted at net.tcp://127.0.0.1:22222/activationplugin/
11 Jan 2019 14:54:13.434 [4] INFO  RedGate.Client.PluginProvider.PluginProvider - IPC: Starting update plugin IPC on 'RedgateUpdateIpc'
11 Jan 2019 14:54:13.437 [4] INFO  RedGate.Client.PluginProvider.PluginProvider - IPC: Starting notification plugin IPC on 'RedgateNotificationIpc'
11 Jan 2019 14:54:13.446 [4] INFO  RedGate.Client.Service.ShellService - Starting HTTP server at http://127.0.0.1:22221/
11 Jan 2019 14:54:13.530 [4] INFO  RedGate.Client.Service.ShellService - Redgate Client status page available at: http://127.0.0.1:22221/redgate/status
11 Jan 2019 14:54:13.530 [4] INFO  RedGate.Client.Service - Started
11 Jan 2019 14:54:30.892 [TaskRunner worker] INFO  RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 14:55:17.842 [TaskRunner worker] INFO  RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 14:56:09.975 [TaskRunner worker] INFO  RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 14:57:24.120 [TaskRunner worker] INFO  RedGate.Client.PluginProvider.PluginProvider - Got response null
11 Jan 2019 15:04:09.816 [50] INFO  RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\
11 Jan 2019 15:04:09.817 [50] INFO  RedGate.Client.PluginRunner.Runner - Beginning check for updates
11 Jan 2019 15:04:09.868 [51] INFO  RedGate.Client.PluginRunner.Runner - Checking the latest available version of Redgate Client
11 Jan 2019 15:04:11.113 [51] WARN  RedGate.Client.PluginRunner.Runner - No updates for Redgate Client found.
11 Jan 2019 15:04:47.995 [57] INFO  RedGate.Client.PluginRunner.Runner - Autoupdate install directory set to: C:\Program Files (x86)\Common Files\Red Gate\Shared Client\
11 Jan 2019 15:04:47.995 [57] INFO  RedGate.Client.PluginRunner.Runner - Beginning check for updates
11 Jan 2019 15:04:47.996 [56] INFO  RedGate.Client.PluginRunner.Runner - Checking the latest available version of Redgate Client
11 Jan 2019 15:04:48.405 [56] WARN  RedGate.Client.PluginRunner.Runner - No updates for Redgate Client found.
11 Jan 2019 15:06:13.294 [58] ERROR RedGate.Client.PluginProvider.PluginProvider - Error in API controller: 
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentException: No licensing session for this connection ID.
Parameter name: connectionId
   at RedGate.Client.ActivationPlugin.ApiControllers.TokenController.Get(String connectionId)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at RedGate.Client.OwinMiddleware.JsonApiRequestHandler.<>c__DisplayClass8_0.<InvokeWithUrlQuery>b__0()
   at System.Threading.Tasks.Task.Execute()
11 Jan 2019 15:06:13.332 [19] ERROR RedGate.Client.PluginProvider.PluginProvider - Error in API controller: 
System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: key
   at System.Collections.Concurrent.ConcurrentDictionary`2.TryGetValue(TKey key, TValue& value)
   at RedGate.Client.ActivationPlugin.Managers.SessionManager.GetSession(String sessionId)
   at RedGate.Client.ActivationPlugin.ApiControllers.ActivationController.GetProductInformation(BasicRequest info)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at RedGate.Client.OwinMiddleware.JsonApiRequestHandler.<>c__DisplayClass9_0.<InvokeWithBody>b__0()
   at System.Threading.Tasks.Task.Execute()
11 Jan 2019 15:21:30.170 [TaskRunner worker] INFO  RedGate.Client.PluginProvider.PluginProvider - Got response null

EkremOnsoy
0

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  • Tianjiao_Li
    @EkremOnsoy

    Can you please:
    1-  Navigate to http://localhost:22221/redgate/status.html
    2- Under 'Recently connected products' you should be able to see SQL Compare
    3- Click on this link and attempt the login
    4- Reopen SQL Compare
    Tianjiao_Li
    0
  • louiskurian
    @EkremOnsoy

    Can you please:
    1-  Navigate to http://localhost:22221/redgate/status.html
    2- Under 'Recently connected products' you should be able to see SQL Compare
    3- Click on this link and attempt the login
    4- Reopen SQL Compare
    Awesome!!!
    louiskurian
    0
  • Ankur
    I have installed this on a server and it has both cookies disabled and cannot change the trusted site. I do not have admin rights to install it on my local laptop that accepts cookies.

    Any workaround for Windows Servers?
    Ankur
    0

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