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This is a standard TCP timeout error, unfortunately there aren't really any helpful, specific troubleshooting articles that I could find on it. It seems to be one of those generic Microsoft errors that various articles can help you go down a rabbit hole on.
Since its working over a normal VPN connection it might be worth contacting the router vendor to ask them if they can troubleshoot with you? I don't think there's anything we can do in this instance I'm afraid.
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Thanks Russell, just trying to rule out one thing at a time. I've contacted the router vendor support for further assistance.
Thanks -
I'd be interested to know what you do find out
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Probably a router configuration - but not sure what's causing this.