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3 comments
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Hi @spivonious ,
Do you have anti-virus software running? Can you please make sure the relevant folders are excluded by anti-virus software and test again? -
Hi @Tianjiao_Li,
I do, but it's under corporate control; I'm unable to exclude certain folders and I highly doubt that the security team here would approve that change.
Is there anything I can do prior to the upgrade to get past the file lock? It seems to only be locked for short time. Perhaps the installer program could be updated to try accessing the file again after a short wait. -
Hi @spivonious
I'm afraid there isn't anything else we can do in this case... Can you post your suggestion on our user voice forum so that other people can vote for it?
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Have you seen this happening with other users?