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Oh dear - sorry about that. Could you please send us the Incident Repositories log file? It get's stored whereever you configured the data store folder to be. The default location for this would be something like
C:\Documents and Settings\All Users\Application Data\Red Gate\SQL Response
There should be a server.log file in there which should hopefull tell us more. I'll pm you my email address.
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The server where the SQL Response has been installed is 4-way 32-bit IBM XSERIES_365 (HT enabled, 8GB RAM) with Windows Server 2003 and SQL Server 2005 Developer Edition.
We are successfully using your SQL Backup almost on all our SQL servers about a year and hope this new product would be the same useful for us.
Thanks,
Sergey Vats