Email on Incidents but not recommendations

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  Hi,
  
  Thanks a lot for trying beta.
  
  SQL Response Beta doesn't have feature to configure that you get email only for incident and not for recommendation.
  
  But this beta is all about getting feedback from our users that what exactly they need from SQL Response. I would include this in our requested feature list for the final version of SQL Response.
  
  We really want to know how the users want the email notification to work. Would you just like the ability to configure the email so that there is no email sent for recommendation? Do you think that there is anything more we can do to improve this for e.g. is it okay to get one email in a day for recommendation or you do not care at all about recommendation. Is the frequency of email sent for incident alright for you or you want that also to be changed to something else??
  
  Kindly do let us know how would you like the email notification to work and what should be good frequency to send email?
  
  Thanks,
  Priya

  priyasinha February 27, 2008 04:47

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  I think maybe if you sent one e-mail, daily, weekly, whatever, saying you have X number of unresolved recommendations. It would prompt you to login to SQL Response and read them in there and then work to resolve them, if you wanted to.
  In this way it would remind you to look at them, but not be bombarded with lots of extra e-mails.
  For the most part, for me at least, a lot of the recommendations are for databases and features that are not mission critical and I don't want to be instantly reminded, but the incidents are pressing issues and we can define those incidents (I think).

  epearson February 27, 2008 07:48

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  Hi,
  
  Thanks a lot for the suggestions. This is very helpful!
  
  Regards,
  Priya

  priyasinha February 28, 2008 05:03

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