Won't work with QA

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  Hi
  
  What version of windows are you running on and do you get any error dialog. Also are you running on a slow machine or a machine with very little memory.
  
  Lionel

  Lionel December 11, 2006 12:11

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  Another thing that I forgot to ask is what version of Query Analyzer do you have. You can find this out by the going to about dialog and it will be something like 8.00.760.
  
  Lionel

  Lionel December 11, 2006 12:17

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  I'm running Windows Server 2003 with all the latest patches (but not IE7).
  
  I've got 1GB RAM. My current commit charge is 718MB, currently with a limit of 1,734MB. It's got a 2.8GHz Pentium4 single-core CPU.
  
  This happens even very soon after booting, before too much garbage is running.
  
  I don't think that SQLPrompt is even getting as far as attempting to connect to a database. QA never gets far enough to show a UI, so I don't think it knows where to connect to yet.
  
  This machine did have Beta 1 installed on it. I did uninstall it and there is no trace of the install directory. But maybe something's left in the registry...?

  CWuestefeld December 11, 2006 12:21

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  Lionel wrote:

  Another thing that I forgot to ask is what version of Query Analyzer do you have.

  It's 8.00.760.

  CWuestefeld December 11, 2006 12:25

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  Thanks a lot. We will try and reproduce the problem here.
  
  Lionel

  Lionel December 11, 2006 12:30

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  I am having the same problem. I have uninstalled SQL Prompt 2. I am running this on Windows XP Pro.

  sangha December 11, 2006 16:03

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  Chris / sangha,
  
  Can you try following the steps here please:
  
  http://www.red-gate.com/messageboard/vi ... hp?p=14316
  
  Thanks,
  
  Neil

  Neil Davidson December 27, 2006 07:18

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  Sorry, Neil, the proposed fix does not fix the problem. QA still exits immediately when started while SQLPrompt3's integration is enabled.

  CWuestefeld December 27, 2006 11:28

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  Chris,
  
  If you log on to your desktop as a different user, does it work?
  
  - Neil

  Neil Davidson December 27, 2006 12:58

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  Yes, logging on as a different user does work just fine. Unfortunately, I need to be me.

  CWuestefeld December 27, 2006 13:24

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  Chris,
  
  Can you try exiting QA and then deleting the following registry key (backing it up first):
  
  HKEY_CURRENT_USER\Software\Microsoft\Microsoft SQL Server\80\Tools\SQL Query Analyzer\Toolbars
  
  - Neil

  Neil Davidson December 27, 2006 14:30

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  I'm back in business! 8)
  
  Deleting that registry key did the trick.

  CWuestefeld December 27, 2006 14:42

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  Deleting the registry key worked for me too. But now I am getting "Trial Expired". I cannot run SQL Prompt.

  sangha December 27, 2006 15:07

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  sangha,
  
  I've pm'd you.
  
  - Neil

  Neil Davidson December 27, 2006 15:45

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  If anyone is still having issues with the QA support can you please send me a personal messge as I think I have fixed the problems.
  
  Lionel

  Lionel January 02, 2007 09:42

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