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Hello Laura,
Sorry you're experiencing connection issues. Would you be able to send your log files to support@red-gate.com so that we can investigate further? You can find the log files in configuration->about.
Thanks,
Evan
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If I delete the server and add it back, it will work fine for a little while. Has anyone else experienced this or know if it is a possible bug monitoring 2012? Our 2008 instances are fine.