How can we help you today? How can we help you today?

Crash when profiling windows store app

Whenever I try to profile any windows store app the profiler instantly crashed:

APPCRASH
RedGate.Profiler.UI.exe

This happens even with the most basic app.

I'm working in a virtual machine (VMWare). Don't know if this could affect the profiler.
olliaustor
0

Comments

9 comments

Sort by
  • dene.boulton
    Hello,

    Would you please be able to provide us with the following details from the "crash" dialog:

    Fault Module Name.
    Fault Module Version.
    Exception Code.

    Thank you for help.

    Dene.
    dene.boulton
    0
  • olliaustor
    Problemsignatur:
    Problemereignisname: APPCRASH
    Anwendungsname: RedGate.Profiler.UI.exe
    Anwendungsversion: 8.0.0.619
    Anwendungszeitstempel: 516ef01b
    Fehlermodulname: clr.dll
    Fehlermodulversion: 4.0.30319.18033
    Fehlermodulzeitstempel: 50b5a638
    Ausnahmecode: c0000005
    Ausnahmeoffset: 00400a6d
    Betriebsystemversion: 6.2.9200.2.0.0.256.4
    Gebietsschema-ID: 1031

    Sorry for being in german but I hope you get the idea :)
    olliaustor
    0
  • dene.boulton
    Thank you and understood! :)
    dene.boulton
    0
  • olliaustor
    If there is anything I could help you with just let me know. I'm really wanting to use the profiler for my windows store app.
    So if you have a debug version or a prebuild just send it over and I will give it a try.
    olliaustor
    0
  • dene.boulton
    Thank you for the offer, we are looking into this issue - the internal reference is PP-3233 - when we have a suitable update I will reply here.

    Out of curiosity is your VM Windows 8 or Windows Server 2012?

    If you have another Windows 8 / Server 2012 VM to try the Profiler on it would be interesting to see what happened for you as this issue does not seem to be reproducible in a broad sense (different users / machines).

    Dene.
    dene.boulton
    0
  • olliaustor
    Windows 8 (32 bit) in VMWare 9
    olliaustor
    0
  • dene.boulton
    Hello,

    We have now pushed a fix for this issue which will be made available when we release APP v8.1.


    Thanks for the help.
    dene.boulton
    0
  • olliaustor
    Is there any timeframe when to expect release version 8.1?
    olliaustor
    0
  • dene.boulton
    Hello,

    We have not yet pinned an exact release date, however I can say it should be within the next quarter.
    dene.boulton
    0

Add comment

Please sign in to leave a comment.