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Final Early Access (5.0.0.591) Install Fails

Installing on a PC that had never had a EA installed.

I uninstalled SQL Prompt 3 & 4 and Refactor 1 (didn't realise the latest installer would attempt to remove Refactor).

Ran the installer from the Download Complete prompt from IE.

Installer ran through, showed an error message indicating couldn't write to C:\Program Files\Red Gate\SQL Prompt 5.

Windows (7, Ultimate, 32bit) displayed the usual "this program didn't install properly, would you like to try with recommended settings" message.

On retry, successful.
Bernard Sheppard
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  • Luke Jefferson
    Hi Bernard,

    Thanks for letting us know about this and I'm glad you sorted it out.

    Quick question: was the successful retry with a fresh download?

    Luke Jefferson
    Product Manager
    Red Gate Software
    Luke Jefferson
    0
  • Bernard Sheppard
    Hi Luke,

    Both the failed initial install, and the automatic Windows 7 prompted retry were from the same download.

    Cheers

    B.
    Bernard Sheppard
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